When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.

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Featured Reviews

Dr Roy does amazing work. He is a true artist. He thoroughly explained the procedure, very helpful with all questions, and gives personalized attention. I was surprised at how little swelling and bruising I experienced. I healed quickly and almost letter by letter on how he described the recovery. This is the best thing I have ever done for myself. I will return to him for any and all future work. He is a consummate professional and a compassionate doctor. I recommend him without reservation.

Business Owner replied on Oct 27, 2026:

Thank you, Laura, for your wonderful feedback! We're so glad to hear about your positive experience with Dr. Roy and that you felt well taken care of throughout the process. Your recommendation means a lot to us, and we look forward to seeing you again for any future needs.

Fabulous polite, professional and highly skilled Doctors and staff. Have had several Halo laser treatments and even at 66, I get many complements on my skin. And they offer such a huge array of treatments. Highly recommended

Business Owner replied on Oct 19, 2026:

We're glad to hear you’ve had such positive experiences with our doctors and staff. It’s wonderful to know you're receiving compliments on your skin. We appreciate your recommendation and look forward to seeing you again!

Refined MD has been my go-to destination for aesthetic treatments for nearly four years, and I couldn't be happier with my experience! From the moment you walk through the door, the team at Refined MD makes you feel welcomed, comfortable, and well cared for. Everyone is incredibly professional, knowledgeable, and attentive, creating an experience that feels both elevated and personal. A special shout-out to Rachelle, my aesthetic nurse, who has been absolutely exceptional throughout the years! Her expertise, attention to detail, and artistic eye truly set her apart. She takes the time to understand your individual needs and goals, makes thoughtful recommendations, and always prioritizes enhancing your natural beauty rather than changing what makes you uniquely you. I genuinely appreciate her honest guidance and the care she puts into helping achieve beautiful, natural-looking results. I trust Rachelle with my Botox, lip filler, and Vitti Pure treatments, and I have been so happy with my results over the years. Her personalized approach and dedication to her craft have made my experience incredibly positive, and I always feel confident that I am in excellent hands. If you are looking for a professional, welcoming aesthetic practice with a talented team that values personalized care and natural-looking results, I wholeheartedly recommend Refined MD. Thank you to the entire team, and especially Rachelle, for consistently providing such an outstanding experience. I look forward to many more years with you! -Samantha A

Business Owner replied on Oct 13, 2026:

We're so glad to hear that you've had such a positive experience with us over the years. Rachelle truly is exceptional, and we're thrilled to know her personalized approach has made a lasting impact on your journey. Thank you for your wonderful review, and we look forward to continuing to provide you with outstanding care!

RefinedMD has been my go-to for all things skincare for years! They have top-of-the-line equipment, stay up to date with the latest treatments and techniques, and offer a great selection of skincare products. The staff is absolutely wonderful, and I always look forward to coming in for my treatments. Highly recommend!

Business Owner replied on Oct 9, 2026:

We're so glad to hear that RefinedMD has been your go-to for skincare and cosmetic treatments. We love our patients. Your recommendation means a lot to us! Thank you, Andrea!

Ive been going to RefineMD for quite some time..earlier for some treatments and have generally migrated all services over from various providers. The staff is very accomodating, for example I take business calls while getting treated. Some may think this is rude and Ive actually been scoffed at in other Med spas for this. I see Hannah for my facials which are amazing and in the past year ive moved my botox treatments to Rebecca. Ive also seen Dr Swengl for derm related services where hes transformed my face (age related). The lobby and rooms are impeccable. Im currently saving for my facelift which im pretty confident will be awarded to Dr Roy. Ill provide an update for that one in 5-10 years. 😉

Business Owner replied on Oct 12, 2026:

Thank you for your fantastic review, The! We're so glad to hear you've found a home for all your services with us. It's great that Hannah and Rachelle have made such a positive impact on your experience, and we're thrilled to know Dr. Swengel has helped transform your face. We appreciate your kind words about our facilities and look forward to supporting you on your journey to your facelift with Dr. Roy. ❤️

[Reviewer chose not to leave a comment.]

Business Owner replied on Oct 7, 2026:

Thank you, Meire, for taking the time to leave a review. We appreciate your support!

Been seeing Dr. Swengel for 1 and haft year . His the first doctor in states that I ever trusted doing my face . He listen to me and my concern . I highly recommend him . His experience and expertise in face is remarkable. !

Business Owner replied on Sep 30, 2026:

Thank you for your kind words about Dr. Swengel. We're glad to hear that you feel heard and trusted in your experience with us. Your recommendation means a lot to us!

I traveled all the way from Florida to the San Francisco area for my lower blepharoplasty because it was incredibly important to me to see Dr. Roy, and I’m so glad I did. The entire experience was excellent, from Christy’s help with scheduling to the nurses at the surgery center (they were so kind, so sad I can’t remember their names). Dr. Roy is personable, professional, and polite. He treated me as an individual and personalized the procedure to the results I was hoping for! I had bruising for only approximately 11 days after surgery and haven’t had any since. I’m in love with my results and couldn’t recommend Dr. Roy and his team more! Thank you for taking such great care of your patients.

Business Owner replied on Sep 24, 2026:

We're so glad to hear that your experience was excellent and that you loved your results. Your kind words about Dr. Roy and the team, including Christy's assistance, mean a lot to us. We appreciate you choosing us for your journey! Thank you, Nimoy! ❤️

I called last minute to see if they could help me with an atrocious pimple/cyst that would not go away. They accommodated the appointment and I was seen by Alex. She did a wonderful job in making me feel confident in her abilities to properly inject the cortisone shot. She was quick and efficient. Also the office smelled so good and clean. Loved it. Will be coming back! Oh, and the pimple finally went flat within hours.

Business Owner replied on Sep 15, 2026:

We’re glad to hear that Alex made you feel confident and that you loved the office atmosphere. We appreciate your feedback and look forward to seeing you again! Welcome to the RefinedMD family.

I had a lower blepharoplasty, fat grafting, and CO2 laser treatment done by Dr. Roy and I truly couldn’t be happier with my experience and results. For years, I had tried every remedy imaginable to improve my under eye area. It was an insecurity of mine. This was a procedure I had wanted for such a long time but I wanted to find the right surgeon, especially for something as delicate as my face. After doing a lot of research, I found Dr. Roy. I’m so so grateful I did. From my very first call with Christina and Monica to my pre op appointment with Alex and Dr. Roy, the entire team was incredible! I felt cared for, listened to and most importantly confident that I was in the best hands. If you’ve been contemplating this procedure, DO IT! It was honestly one of the best decisions I’ve made. I am absolutely obsessed with my results and couldn’t be happier with how beautiful, natural and refreshed everything looks. Even after the surgery Dr. Roy personally stayed in touch with me through multiple calls and texts and followed up with me at two weeks, six weeks, and will be following up with me again at three months. He is truly not the kind of surgeon who performs your procedure and then you never hear from him again. His dedication, attention to detail and genuine care for his patients are unmatched. I could not have trusted anyone more with my face and I’m so thankful I chose Dr. Roy and his amazing team. Thank you again to Dr. Roy, Christina, Monica, Alex and the entire team for your excellence, kindness, and care throughout this entire process. I’m beyond grateful! ❤️

Business Owner replied on Aug 24, 2026:

We're so glad to hear about your positive experience and love for your results. Your trust in Dr. Roy and the team means a lot to us. We appreciate your kind words and are thrilled that you felt cared for throughout the process. Enjoy your beautiful, refreshed look! Thank you, Liz!

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