RefinedMD
800 Pollard Road, Building A
Los Gatos, CA 95032
Phone: (408) 688-2082
Office Hours:
Monday–Friday: 9 a.m.–6 p.m.
Saturday: Please call for availability
Closed Sundays & Holidays
When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.
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Featured Reviews
Service and staff are great! I had an outstanding experience from beginning to end at RefinedMD. The entire staff was professional, friendly, and welcoming, making me feel comfortable and well cared for throughout the entire process. Every member of the team treated me with kindness and respect, and they took the time to answer all of my questions. I would also like to sincerely thank Dr. Roy. I am extremely pleased with my results and truly appreciate the skill, care, and attention to detail that went into my treatment. The outcome exceeded my expectations, and I couldn’t be happier with the care I received. I particularly appreciate how RefinedMD offers skincare products and treatments afterwards. They go the extra mile to ensure you get results for a lifetime. I highly recommend RefinedMD and their entire team to anyone looking for exceptional, compassionate care.
Business Owner replied on Aug 6, 2026:
Thank you, Sheila, for your wonderful feedback! We're so glad to hear that you had an outstanding experience and felt well cared for by our professional and friendly staff. It's great to know that Dr. Roy's skill and attention to detail made such a positive impact on your results. We truly appreciate your recommendation! ~RefinedMD~
I highly recommend Alex Clancy, P.A. at Refined MD! I had a laser treatment with Alex and I had a great experience. She is professional, knowledgeable but also has a warm and friendly manner. I feel she genuinely cares about achieving the results I wanted from the laser treatment. She goes above and beyond!
Business Owner replied on Jul 13, 2026:
We appreciate your recommendation of Alex Clancy, P.A. and are delighted to hear about your great experience with her. It's wonderful to know that her professionalism and warmth made a positive impact. Your satisfaction means a lot to us! Thank you for sharing your experience with us and others.
I did a consult with Dania about an adipose reduction. She was very helpful and friendly. Ultimately we decided that the area wasn't a good candidate for this type of procedure.
Business Owner replied on Jul 7, 2026:
Thank you, Paul, for sharing your experience! We're glad to hear that Dania was helpful and friendly during your consult. Your satisfaction is important to us, and we appreciate your understanding in making the best decision for your needs.
Dr Stengel is great. He did flawless job with the procedure as well as answering several questions regarding health and nutrition.
Business Owner replied on Aug 23, 2023:
Thank you, Dan! We're grateful for your kind words and thrilled you chose our clinic. We appreciate your trust and are glad you're happy with the results.
I love the facials I get with Hannah and the skincare education I get here is excellent. The clinical coordinator Esperanza is very knowledgeable and following a free analysis of my skin using photos over time she was able to make evidence based recommendations for skin care solutions appropriate to my age and skin type. I’m looking forward to trying the changes she recommended to my skin care routine.
Business Owner replied on Jul 14, 2026:
We're so glad to hear that you love your facials with Hannah and found Esperanza's skincare education helpful. We appreciate your feedback and are excited for you to try the new recommendations for your routine!
I'm honestly so impressed by the medical team at Refined Dermatology- 5 stars is not enough. I've been throwing money at fillers and other procedures for years, and finally met a surgeon who told me honestly what was needed to get the result I craved. Dr. Roy is candid, earnest, gracious and kind; he's also an amazing surgeon. AND, Dr Swengel was also amazing! He performed Laser Genesis and another laser procedure to my skin to insure that the skin would have a soft, youthful texture. I have found my skincare home and highly recommend Drs Roy and Swengel to anyone wanting outstanding and reasonably priced skin care or surgical services!
Business Owner replied on Jul 14, 2026:
We're so glad to hear about your positive experience with Dr. Roy and Dr. Swengel. It's wonderful to know you've found your skincare home with us, and we appreciate your recommendation!
Always the best service, Dr Swengel is so good at his job. He talks to you lije an old friend, yet is very professional. The staff are friendly, helpful, and make you feel at home.
Business Owner replied on Jun 29, 2026:
We're glad to hear you had a great experience with Dr. Swengel and our friendly staff. Your kind words mean a lot to us. Thank you!
I’ve been seeing Jassi for a few years now, and she gives the best facials! My skin looks and feels amazing after every visit. Highly recommend!
Business Owner replied on Jun 29, 2026:
Thank you, Ravneet! We're so glad to hear that you love your facials with Jasmine and that your skin looks and feels amazing.
Refined is the only place in town I trust for my skincare needs. Not only are they current with all modalities their service is absolutely superior. It feels more like a second home than a med spa .
Business Owner replied on Jun 24, 2026:
Thank you! We're so glad to hear that you consider us your trusted place for skincare and that you feel at home here. We appreciate your kind words about our services! We are like family:)