RefinedMD
800 Pollard Road, Building A
Los Gatos, CA 95032
Phone: (408) 688-2082
Office Hours:
Monday–Friday: 9 a.m.–6 p.m.
Saturday: Please call for availability
Closed Sundays & Holidays
When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.
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Featured Reviews
I have been coming to Dr. Roy, Christine and staff at Refined MD. for many years now. I have always been treated with friendly, and knowledgeable staff. I recently had an extensive procedure performed by Dr. Roy. I couldn’t be happier with the outcome, and follow up. Refined is my “go to” now, and in the future.
Business Owner replied on Nov 17, 2024:
Thank you, Phyllis, for your kind words and for being a loyal part of our Refined MD family; we’re so glad to hear about your positive experience with Dr. Roy and our staff.
[Reviewer chose not to leave a comment.]
Business Owner replied on Oct 13, 2024:
Nima, thank you so much for the 5-star rating! We appreciate your feedback.
Review for Alex Clancy and Jasmine Flores I’ve had the privilege of embarking on a transformative journey with Alex Clancy in my quest to heal my acne and acne scars. From our very first appointment, it was clear that Alex is not just a skilled PA but also an empathetic healer. Her bedside manner is truly exceptional; she takes the time to listen and understand my concerns, ensuring that I feel valued and cared for. Alex is incredibly knowledgeable about the best treatments for my skin. Whether it’s her meticulous approach to Aqua Glow Microneedling—perfect for making me "glow" for special events—or her expert technique with Botox, and also with fillers to address my acne scars, I trust her completely. She expertly assesses which lasers will deliver the best results for my skin type, always prioritizing my needs. I can genuinely say that she is dedicated to helping me achieve the flawless skin I’ve always wanted. With her guidance, I feel confident that I’m in the best hands. Jasmine Flores, the talented esthetician at Refined MD, complements Alex’s expertise perfectly. Her facials are nothing short of magical. Whether I’m in need of a hydrating treatment or a specialized acne facial, Jasmine consistently delivers stunning results, leaving my skin radiant and glowing. I always feel safe and well taken care of in her skilled hands. Together, Alex and Jasmine make an incredible team, and I couldn’t recommend them more highly. Their commitment to excellence and genuine care for their clients truly sets them apart.
Business Owner replied on Oct 9, 2024:
Thank you so much, Lauren! Your kind words about Alex and Jasmine are truly appreciated. We're thrilled to hear about your positive experience and are grateful for your recommendation.
[Reviewer chose not to leave a comment.]
Business Owner replied on Sep 22, 2024:
Whitney, thank you for the 5-star rating!
Hello Everyone, I've been a loyal client at Refine MD for a year, and I couldn't be happier with the results. My aesthetician, Hannah, is truly exceptional. She has a deep understanding of skincare and always provides personalized recommendations. Her expertise and gentle touch have significantly impacted my skin's health and appearance. I also want to give a special shoutout to Nancy, an absolute gem. She's always so helpful in scheduling appointments and accommodating my busy schedule. Her friendly and professional demeanor makes every visit a pleasant experience
Business Owner replied on Sep 16, 2024:
Nirmala, we sincerely appreciate your kind words and continued support. Hannah and Nancy are truly exceptional team members, and we are delighted to hear about the positive impact they have had on your experience with us. Thank you for choosing Refine MD!
I LOVE RefinedMD! The moment you walk in the door, you’re greeted with a smile and the whole staff make you feel welcome and comfortable. I actually just want to stay and hang out with everyone after my treatments. They are beyond knowledgeable of the services that they provide and exemplify clean, quality and safe care.
Business Owner replied on Sep 9, 2024:
We are so happy to hear that you enjoy your time with us at RefinedMD! Thank you for your kind words and for choosing us for your treatments. Hope to see you again soon!
Hannah was excellent and pampered me with her loving attention
Business Owner replied on Sep 2, 2024:
Thank you for your kind words, Guido! We appreciate your feedback and are glad to hear that you had a positive experience with Hannah.
I was treated by Dania. She takes exceptional care and treats with care and compassion. Her follow ups post treatment are excellent. Ask for Dania if you have a need for any treatments she is qualified to do; you will not be disappointed.
Business Owner replied on Aug 21, 2024:
Thank you for your kind words about Dania's exceptional care and compassion, we truly appreciate it!
Alice Hwang is an absolute artist when it comes to botox. She is the first person to sit down and map out exactly what I want. I’m also extremely prone to bruising, but she is always so gentle. Absolutely love her and would not go to anyone else!
Business Owner replied on Aug 14, 2024:
Alice Hwang, MSN,FNP-C, is truly dedicated to providing personalized care for all of her patients. We appreciate your kind words and look forward to seeing you again!
So grateful to Dr. Roy and his expertise. The results of my procedure exceeded my expectations not to mention the wonderful staff he has. I considered 2 other doctors and I’m so glad I chose Dr. Roy. He was definitely the right choice. One VERY happy patient!
Business Owner replied on Aug 6, 2024:
We are delighted to hear that you are pleased with your results and our staff. Thank you for choosing RefinedMD!