RefinedMD
800 Pollard Road, Building A
Los Gatos, CA 95032
Phone: (408) 688-2082
Office Hours:
Monday–Friday: 9 a.m.–6 p.m.
Saturday: Please call for availability
Closed Sundays & Holidays
When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.
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Featured Reviews
I've been going to Refined Dermatology for over a decade, and have received 5 star care, excellent customer service, and the full resolution of procedures dealing with sun damage and other skin challenges. I highly recommend Dr. Swengel and his amazing staff for all of your dermatological needs.
Business Owner replied on Jun 11, 2024:
We are so grateful for your continued trust and loyalty over the past decade. Thank you for recommending Dr. Swengel and our team at Refined Dermatology for your skin care needs!
[Reviewer chose not to leave a comment.]
Business Owner replied on Jun 10, 2024:
Thank you for the 5-star rating!
Dr. Roy is such a caring dr. that pays attention to the finest details. I would not trust any other doctor for any of my aesthetic needs! His staff is like a family that welcomes you and makes you fel loved and safe! Thank you Dr. Roy for listening to my needs. Kathryn
Business Owner replied on May 26, 2024:
Thank you so much for your kind words! We truly appreciate your trust in us and are delighted to hear about your positive experience!
While doing my research for a facial rejuvenation, I came across Dr. Roy’s impressive biography, his patients before and after photos and his excellent reviews. After my consultation with Dr. Roy and Christine (Dr. Roy’s surgical coordinator), they offered to connect me with two of their past patients so I could talk to them regarding the experience and see the results up close. After all that, I knew I had found my plastic surgeon. Dr. Roy is kind, attentive and genuinely cares for his patients. He is extremely talented, meticulous and takes each case seriously to ensure natural looking result for his patients. The surgery was seamless and his post op care is top notch. I’m currently in my 3 month post op and Dr. Roy is with me every step of the way throughout my recovery and promptly addresses any concerns I may have. He is truly an amazing plastic surgeon. I cannot praise Dr. Roy’s supporting team enough. Christine has many responsibilities but always finds time to listen and guide me through some speed bumps, offers valuable advice and words of encouragement. Monica (Dr Roy’s medical assistant) meticulously removed my sutures with great care to lessen the pain and for that I’m grateful. Dr Roy and his surgical team are the best professionals in their field. I’m so glad I chose them to go through this transformative journey.
Business Owner replied on May 17, 2024:
Thank you for sharing your experience, Dayna! We are delighted to hear about your journey with Dr. Roy and our team. Your kind words mean the world to us!
A top shelf company in a growing industry. The expertise accompanied with a non-sales pitch approach caters to someone who is new to all of this essential care and treatment.
Business Owner replied on May 17, 2024:
Thank you for recognizing our commitment to expertise. We appreciate your feedback and are delighted to have provided you with a positive experience.
Coming from the perspective of one involved in quality management in a hospital setting for many years, I have to give Dr. Roy and his team the highest marks. Besides being completely pleased with my results, my entire experience with everyone involved was above and beyond all expectations.
Business Owner replied on May 9, 2024:
Thank you for recognizing our commitment to excellence in patient care. Your feedback means a lot to us!
[Reviewer chose not to leave a comment.]
Business Owner replied on Apr 29, 2024:
Thank you so much for the 5-star rating!
I’ve been going to Hannah for years and I can’t recommend her enough. She is a professional and truly amazing at what she does. I always leave my appointments feeling confident and relaxed in my own skin. She is great with facials and always goes above and beyond when servicing me. If you’re looking for a trusted esthetician, look no further! Hannah will get you right.
Business Owner replied on Apr 28, 2024:
Thank you for your continued support and kind words, Kelly! It's always a pleasure to hear about your positive experiences with us. We appreciate your loyalty and look forward to your next visit!
I'm continuing skin treatment @ RefinedMD for facial blemishes; related to Post Acne marks & Large Pores. I've selected PRP Therapy and Genius RF Laser micro-needling. Each have different results, but my goal is to increase the use of the Genius device, I've seen greater results, with less down time. Great dermatology office with varieties in Cosmetic skin care needs. Overall staff personnel are friendly and structured. Vera Lee helps with active listening and assembles the most effective methods for improving skin quality.
Business Owner replied on Apr 22, 2024:
Thank you for sharing your experience, Carlos! We appreciate your detailed feedback and are delighted to hear about the positive results you've seen with the Genius device. We're here to support you on your skin treatment journey!
My experience with ALL of the staff has been fantastic but especially with Linda as she was instrumental in my Biote journey. I am so grateful for everyone front and back office.
Business Owner replied on Apr 18, 2024:
We're delighted to hear about your fantastic experience with our staff, especially with Linda. Thank you for trusting us with your Biote journey!