RefinedMD
800 Pollard Road, Building A
Los Gatos, CA 95032
Phone: (408) 688-2082
Office Hours:
Monday–Friday: 9 a.m.–6 p.m.
Saturday: Please call for availability
Closed Sundays & Holidays
When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.
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Search no more. . .RefinedMD is outstanding! Everyone there is fabulous. I cannot say enough about Dr.Roy, I'm forever grateful.
Business Owner replied on Apr 17, 2024:
Thank you for your kind words, Sindi! We're delighted to hear about your positive experience with Dr. Roy and the team at RefinedMD. Your gratitude means a lot to us!
I've been a customer of RefinedMD for close to 4 years now, seeing them primarily for my aesthetic services. I started seeing Nurse Alice about 2 years ago, and I must say, she is the absolute best, perhaps the best in the bay area! Alice is extraordinarily talented, I have been seeing her primarily for Lasers and Injectables. She is patient, listens to your concerns, and offers variable approaches for how to tackle each area you are looking for improvement on. Her diligence and thoroughness always leaves me with incredible results! 10/10!!
Business Owner replied on Apr 16, 2024:
Lauren, we truly appreciate your loyalty and kind words about Nurse Alice! It's wonderful to hear about your positive experiences and the fantastic results you've achieved. Thank you for trusting us with your aesthetic services for the past 4 years!
Not enough Stars ☺️☺️☺️ amazing team ! Dr Roy and all his team were super friendly! Really happy with my procedure! Thank you Linda for all the advice and encouragement 🥰
Business Owner replied on Apr 10, 2024:
Thank you for your kind words, Ileana! We're delighted to hear about your positive experience with Dr. Roy and our team. Linda will be thrilled to hear your appreciation! 🌟
I discovered RefinedMD many years ago and have always had a stellar experience there! Everyone is kind, caring and compassionate and always knowledgeable about the latest in the health industry; they can offer many options to address your needs!
Business Owner replied on Apr 10, 2024:
We're delighted to hear about your positive experiences at RefinedMD over the years! Our team appreciates your kind words and continued support. As always, we enjoy your visits.
RefinedMD came highly recommended from two dear friends of mine. Hannah is, hands down, the best facial clinician I have experienced. She was able to make skin care and product recommendations, helped me learn how to best care for my skin, and she was very attentive to my individual concerns. She even stayed beyond her regular schedule to see me. Her scheduler, Nancy, is also wonderful. Nancy was able to get me the appointment I needed, and with coordinating my work schedule and my kids, it was no small feat! I then saw Dr. Swengel for Botox and he was quick and professional, and his staff Esperanza and Jasmine were also super helpful in making me feel at ease (Botox first timer!) and explaining the process. Dr. Swengel's team was even able to take me early, and I was able to head back to work without any stress. I am very grateful for the entire team, and I am looking forward to my next facial and continuing my Botox journey! They are definitely not inexpensive, but when it comes to my face/body, I will gladly pay premium for excellent clinicians and products. Highly recommend this place!
Business Owner replied on Apr 9, 2024:
Courtney, thank you for your kind words! We're so glad you had a great experience with Hannah, Nancy, Dr. Swengel, Esperanza, and Jasmine. We appreciate your recommendation and look forward to welcoming you back for your next facial and Botox session!
Very pleasant experience. The staff was very friendly and professional. Great painless experience with Botox. Dr Swengle performed procedure
Business Owner replied on Apr 7, 2024:
Thank you for sharing your experience with us, Priscilla! We're glad to hear that you had a great and painless Botox experience with Dr. Swengle. We appreciate your kind words!
I recently had the pleasure of visiting Refined MD Dermatology and receiving treatment, and I must say it was an experience worth praising. From the moment I stepped into the office, I was greeted warmly by the staff, setting the tone for what turned out to be a remarkable visit. Christy's professionalism and expertise were immediately apparent. Not only did she possess an extensive knowledge of insurance, but she also took the time to listen attentively to my concerns, ensuring that I felt heard and understood. Her ability to explain complex medical concepts in a clear and concise manner was truly impressive, putting me at ease throughout the process. What truly set Christy apart, however, was her genuine care and compassion for her patients. It was evident that she was deeply committed to achieving the best possible outcomes for her patients, going above and beyond to ensure their satisfaction. Moreover, the results of my treatment exceeded my expectations. In addition to Christy's exceptional care, I was also impressed by the overall atmosphere of Refined MD Dermatology. The office was immaculately clean and modern, creating a welcoming environment that immediately put me at ease. The staff were friendly and accommodating, further enhancing the overall experience. Overall, my experience with Christy at Refined MD Dermatology was nothing short of exceptional. I wholeheartedly recommend Refined MD Dermatology. Christy delivered compassion and professionalism. Thank you, Christy, for your outstanding service—I look forward to my next visit.
Business Owner replied on Apr 7, 2024:
Your detailed and heartfelt feedback is truly appreciated! We're so grateful for your kind words and are thrilled that you had such a positive experience with Christy and our team at RefinedMD. Thank you for recommending us, and we can't wait to welcome you back for your next visit!
I have had Botox before but never any filler. I have always wanted to get lip filler but was worried about looking "overdone". My worries went away as soon as I met with Alice. She really took the time to listen to my concerns and was very kind which eased my anxiety. I was overdue for maintenance Botox so we started with some in my forehead. I have this embarrassing thing where one of my eyebrows is higher than the other (very noticeable when I wear certain styles of sunglasses) and she corrected it by giving me a "brow lift" with the injections. I DIDN'T KNOW THAT WAS POSSIBLE! I have gone to multiple providers for treatment in the past but I will say this was by far the least painful experience I had for Botox. Then we moved on to my lips. Alice suggested a filler called Kysse. I was very nervous but she promised to take things slow since I had shared I wanted to keep the look as natural as possible. I appreciate that she didn't pressure me (I've had some bad experiences in the past). In the end I was very please with my results. I saw my partner a few days later and he didn't even realize I did anything (MEN! Am I right?) I took that as a good sign. I went to dinner with my mom a few weeks later and thought for sure she would say something as she's gotten a lot of work done over the years. When I talked to her about my experience she said it was so natural it didn't jump out at her and she couldn't believe she didn't notice until I said something. So what I am saying is, GO SEE ALICE! If you are a first timer she's a pro and will make you feel calm. And if this isn't your first rodeo you'll see what I mean when I say this experience is different than everywhere else.
Business Owner replied on Apr 7, 2024:
Brandy, it's wonderful to hear how Alice's expertise and care made you feel at ease and delivered such natural results. Your review truly highlights the personalized approach she takes with each client. Thank you for sharing your story!
[Reviewer chose not to leave a comment.]
Business Owner replied on Apr 7, 2024:
Thank you for the 5-star rating!
My experience with RefinedMD's blepharoplasty procedure surpassed all expectations. Dr. Roy and the staff welcomed me with warmth and professionalism, setting a reassuring tone from the start. Dr. Roy's expertise and attention to detail were evident throughout, from the thorough explanation of the procedure to the outstanding post-operative care. The results were beyond satisfying, achieving a rejuvenated appearance while preserving my natural features. I wholeheartedly recommend RefinedMD for their exceptional expertise, professionalism, and commitment to patient satisfaction. Thank you, Dr. Roy and team, for your outstanding care and for helping me achieve my desired look.
Business Owner replied on Apr 5, 2024:
Thank you for your kind words, Suzanne! We are delighted to hear about your positive experience with our blepharoplasty procedure. Your recommendation means the world to us!