When people look for the best facial plastic surgeon or dermatologist in Los Gatos, CA, and surrounding areas such as Saratoga, San Jose, and throughout the Bay Area, most women and men first search for reviews written by actual patients on independent websites. Patients discuss their personal experiences with the practice, the care and expertise of the physicians, and the support they received from the professional staff.

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445
4.8/5
Realself
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5/5

Featured Reviews

I did extensive research and consulted multiple doctors before choosing Dr. Roy, and I’m so glad I did. Even though I live in LA, I happily make the drive to see him—the entire experience exceeded my expectations from start to finish. Christine was incredibly kind and patient, answering all my (many) questions and making me feel completely at ease. The nurses were attentive and accommodating to my specific medication preferences during the pre-op call, and on surgery day, I actually had fun! The follow-up care has been just as seamless. Dr. Roy and his team are professional, organized, and genuinely a pleasure to be around. More than that, they make you feel truly cared for every step of the way. Dr. Roy himself is extremely knowledgeable, straightforward, and charismatic. I have high standards and feel 100% confident that I’ve found the best doctor and team for me. I wouldn’t trust anyone else moving forward!

Business Owner replied on Mar 11, 2025:

Thank you, Kitty, for your wonderful feedback! We're so glad to hear that your experience with Dr. Roy and the team met your high standards and made you feel cared for every step of the way. That means a lot to us!

[Reviewer chose not to leave a comment.]

Business Owner replied on Mar 11, 2025:

Thank you so much for your 5-star review. We truly appreciate your feedback.

[Reviewer chose not to leave a comment.]

Business Owner replied on Mar 10, 2025:

Thank you, Dave, for your fantastic 5-star rating; we truly appreciate your support!

Great professional treatment service - highly recommended

Business Owner replied on Mar 5, 2025:

Thank you, Aida, for your kind words and recommendation; we're glad to hear you had a positive experience with our treatment service!

Great experience with Dr.Roy. Love my results of my under eyes. (27, F)

Business Owner replied on Feb 24, 2025:

Thank you, Dulce! We're so glad to hear you had a great experience with Dr. Roy and are loving your under eye results. Your satisfaction means a lot to us!

This is the first time I have gone to RefinedMD for Botox - WHAT a wonderful experience. I barely felt the injections - going forward I will always have it done here. Thank you Dr. Roy and team!

Business Owner replied on Feb 19, 2025:

Thank you, Cathryn! We're so glad to hear you had a wonderful experience and that you felt comfortable during your Botox treatment. We appreciate your trust in Dr. Roy and the team, and we look forward to seeing you again!

[Reviewer chose not to leave a comment.]

Business Owner replied on Feb 14, 2025:

Thank you, Jessica, for the fantastic 5-star rating; we truly appreciate your support!

I have been going to Refined Dermatology for many years. The staff and care I received has always been great and I couldn't be happier with my results!

Business Owner replied on Feb 10, 2025:

Thank you, Ann! We're so grateful for your continued support and are delighted to hear that you’re happy with the care and results you’ve received.

Refined MD is a professional office. Friendly staff even the doggies. Many options for treatments. I have very happy with all my services for almost 3 years.

Business Owner replied on Feb 10, 2025:

Thank you, Jeanette, for your wonderful feedback! We're glad to hear you've enjoyed our services and appreciate our friendly atmosphere, including our furry friends. Your loyalty over the past 3 years means a lot to us!

Dr. Roy, Christine, Alex and Monica have taken such great care of me. Their kindness, bedside manner, and genuine concern/attentiveness exceeded my expectations. Dr. Roy and his team made me feel comfortable and confident in my decision to work with them. I had consultations with other doctors and no one could compare to Dr. Roy. Whether you do a small or more extensive procedure, you should consult with RefinedMD.

Business Owner replied on Feb 7, 2025:

Thank you, Nacimek, for your wonderful feedback! We're so glad to hear that Dr. Roy, Christine, Alex, and Monica provided you with exceptional care and made you feel comfortable throughout your experience. Your recommendation means a lot to us!

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